- Indmar earns Customer Satisfaction award for seventeenth time in seventeen-year history of the award.
- Indmar most awarded inboard marine engine manufacturer for customer satisfaction.
Inboard manufacturer, Indmar Marine Engines earned their seventeenth customer satisfaction award based on a comprehensive survey completed by customers who purchased a new boat or engine during the period of January 1, 2018 and December 31, 2018. With a high score of 96.43, Indmar Marine Engines continues to set the standard when it comes to delivering best-in-class customer satisfaction.
Indmar is the most awarded inboard manufacturer and has been awarded every year since the inception of the CSI program. This is a clear reflection of extensive company-wide efforts to deliver the best product in the marketplace and the kind of award-winning results that make Indmar the most desirable and trusted inboard marine engine brand available.
“Our customers are our greatest ambassadors, explained Scott Clack, Vice President of Business Development. To receive an award based off their experience is a great honor, and to receive it seventeen years in a row, is a testament to our unwavering dedication to caring for customers and our uncompromising focus on quality.”
The NMMA honored Indmar with the 2018 Marine Industry Customer Satisfaction Index (CSI) Award for excellence in customer satisfaction during the Industry Breakfast held at the Miami International Boat Show. The Marine Industry Customer Satisfaction Index (CSI) study, now in it’s seventeenth year, honors manufacturers that actively measure customer satisfaction and pursue continuous improvement to better serve the customer.
National Marine Manufacturers Association (NMMA) is the leading association representing the recreational boating industry in North America. NMMA member companies produce more than 80 percent of the boats, engines, trailers, accessories and gear used by boaters and anglers throughout the U.S. and Canada. The association is dedicated to industry growth through programs in public policy advocacy, market statistics and research, product quality assurance and promotion of the boating lifestyle. For more information, visit http://www.nmma.org.
About Indmar Marine Engines
Indmar is the world’s largest privately held manufacturer of gasoline powered inboard marine engines. Indmar has a pedigree going back over 40 years in the inboard marine industry and a proud tradition of pointing the way forward. Indmar was the first inboard manufacturer to deliver fuel injection, custom calibrated engines and the first to produce an inboard engine with a catalyzed exhaust; which is now the industry standard. Today, this legendary brand delivers an inimitable mix of unrivaled performance, meticulous craftsmanship and ground breaking innovations – charting a course for others to follow, yet leaving the competition behind. Indmar operates advanced manufacturing facilities in the U.S. with distributing centers in Millington, TN, Merced, CA and Nowra, Australia. For more information, please visit www.indmar.com