All news
An Indmar Marine Engine Owner is a Happy Owner! NMMA to Award Indmar 5th Consecutive Customer Satisfaction Index Award
September 10, 2010
Millington, TN (September 10, 2010) ~ For the fifth consecutive year,
Indmar Marine Engine owners have consistently reported outstanding
customer satisfaction with their Indmar engine. The National Marine
Manufacturers Association (NMMA) will award Indmar for excellence in
customer satisfaction as part of the NMMA’s Customer Satisfaction Index
(CSI) program at the 2010 International Boat Builders Exhibition and
conference (IBEX), Tuesday, September 28.
The Marine Industry CSI Awards program honors participating
manufacturers that actively measure customer satisfaction and pursue
continuous improvement to better serve the customer. Award recipients
achieved and maintained an independently-measured standard of excellence
of 90 percent or higher in customer satisfaction over the past year,
based on information provided by customers purchasing a new boat or
engine during the period between April 1, 2009 and March 31, 2010.
Participating manufacturers must survey all new boat buyers during this
period. For this reporting period, the program surveyed more than
40,000 consumers.
“Team Indmar sets rigorous standards that must be met in order to
achieve an outstanding level of performance,” explains Chuck Rowe,
President of Indmar. “Receiving this award, based off the experiences
of the end user, is one of the greatest honors we could receive and is
evidence of a finely-tuned staff, OEM and dealer network. We couldn’t
be more grateful for our loyal following and the success that would have
seemed outside of our reach 30 years ago.”
Indmar Marine Engines has set many industry standards. They were the
first marine engine manufacturer to bring electronic fuel injection
(EFI) to the marine market and also the first to manufacture catalytic
converter-equipped engines as a standard production process.
Innovations such as these have paved the way to a cleaner, greener and
safer boating experience. Makes you wonder what Team Indmar has up
their sleeve next! Stay tuned for Indmar’s reveal of the all new
industry-leading Factory 5 year warranty. .
ABOUT INDMAR
Indmar is the worlds largest privately held manufacturer of gasoline
powered inboard marine engines. Indmar was the first marine engine
manufacturer to bring EFI to the marine market and lead the industry
when began to manufacturer catalytic converter - equipped engines in a
standard production process. Indmar takes pride in building marine
engines for the long run manufacturing cutting edge, inboard power
technologies that outperform and outlast competitive brands while
providing a cleaner, greener and safer boating experience. For more
information, please visit www.indmar.com.